Position title
Front Office
Description
The Front Office Job Vacancy in Hotel Viraj Retreat, Kollam, is an excellent opportunity for candidates passionate about hospitality and guest services. This role is open to freshers and experienced candidates seeking to start or advance their careers in hotel management.
As a front office executive, you will be the first point of contact for our guests, providing exceptional service while ensuring smooth operations of check-in, check-out, and guest assistance.
Responsibilities
In the Front Office Job Vacancy in Hotel Viraj Retreat, Kollam, your responsibilities will include:
- Greeting and welcoming guests with professionalism and warmth.
- Handling check-in and check-out procedures efficiently.
- Managing guest inquiries, complaints, and special requests.
- Coordinating with housekeeping, food & beverage, and other departments.
- Maintaining guest records and billing information accurately.
- Ensuring high standards of service, guest satisfaction, and front desk presentation.
Qualifications
- Diploma or Bachelor’s degree in Hotel Management, Aviation, BBA, or Hospitality.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of hotel management software is a plus.
- Positive attitude and willingness to learn.
Experience
- Freshers looking for their first career opportunity in the hospitality industry.
- Experienced candidates with prior front office or customer service experience in hotels or resorts.
- Candidates should have a passion for guest relations and the hospitality sector.
Hiring organization
Employment Type
Full-time
Date posted
October 9, 2025
